"Bad training is a monologue delivered in the presence of hostages"
– Sardek Love
Anyone who has had the misfortune of attending bad training will immediately relate to this quote. However, training at its very best will inspire, motivate and make a dramatic, positive and sustainable impact on an individual’s behaviour and job performance.
The reality of today’s market is that competition has never been fiercer. With consumers seeing fewer discernable differences between products and services, leading companies have realised that their competitive advantage and unique selling point is the knowledge, skills and behaviour of the people that represent their organisation.
Training is the key that unlocks potential in people. In order to deliver a world-class level of customer service and business performance, individuals and teams must have the knowledge and skills to be able to do it.
"The only thing worse than training your employees and having them leave is not training them and having them stay"
- Henry Ford
Being the catalyst that unleashes an individual’s potential is incredibly rewarding and one which I am passionate about. I can design and deliver training solutions which are tailored specifically to your business but there is a common theme that runs through all of the bespoke learning solutions that I provide: It must deliver a demonstrably positive influence on business performance.
My training is energetic, engaging and interactive. Delegates are encouraged to practise new skills and knowledge; validation takes place wherever possible to confirm that the learning has made a positive impact and is embedded.
Certifications
About Matt
Find out more about me, my extensive experience, and my approach to delivering inspirational training.
matt@mattmollandtraining.com
UK telephone: +44 (0) 7885 285 901
Contact Us now
Get in touch today to discuss your individual requirements and see if I could help you.